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Measuring what matters: Building impact pathways to actionable information for the weADAPT platform

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Journal article

Measuring what matters: Building impact pathways to actionable information for the weADAPT platform

This article presents the findings from a study that assessed the usability and impact of the weADAPT online platform. 

Sukaina Bharwani, Kate Williamson, Ruth Butterfield / Published on 5 June 2025

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Citation

Bharwani, S., Williamson, K., & Butterfield, R. (2025). Measuring what matters: Building impact pathways to actionable information for the weADAPT platform. Climate Services (38)4, Article 100574. https://doi.org/10.1016/j.cliser.2025.100574

Key messages

  • Online platforms can help to bridge the climate adaptation knowledge-to-action gap.

  • Understanding climate adaptation outcomes and impacts is key to effective knowledge management.

  • A knowledge management Theory of Change must evolve to meet changing user needs.

  • Trust and transferable, place-based knowledge supports research, policy and practice.

  • Online platforms increasingly serve as hubs for learning, fostering connections, collaboration, and long-term partnerships.

The potential of online knowledge platforms to support urgent climate action is increasingly recognized; however, their effectiveness is often hindered by the fragmentation and overabundance of information, which can impede learning and contribute to misinformation, redundancy, and erosion of trust. Despite their proliferation, few platforms have undergone systematic evaluation of their impact on research, policy, and practice.

This study addressed this gap by evaluating weADAPT, SEI’s collaborative, online climate change adaptation platform. The findings of the evaluation were used to underpin a platform upgrade, an update of its theory of change, and the development of a tailored monitoring, evaluation, and learning framework with custom progress indicators.

The study underscores the importance of aligning knowledge management practices with user needs and evaluating platform impact in meaningful ways: measuring what is valued, rather than merely what is easy to quantify. The insights from the evaluation are intended to offer practical guidance for knowledge managers and platform developers working to enhance learning and support evidence-based climate adaptation.

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SEI authors

Sukaina Bharwani

Senior Research Fellow and weADAPT Director

SEI Oxford

Kate Williamson
Kate Williamson

Research Associate

SEI Oxford

Ruth Butterfield
Ruth Butterfield

Senior Research Fellow

SEI Oxford

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Climate Services Open access
Topics and subtopics
Climate : Adaptation
Related centres
SEI Oxford