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Journal article

What happened to the driver? Implications of electrification, digitalization, and automation on truck and taxi drivers

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Journal article

What happened to the driver? Implications of electrification, digitalization, and automation on truck and taxi drivers

This study examines how electrification, digitalization, and automation in the transport sector affect truck and taxi drivers’ quality of working life in Sweden, highlighting both potential benefits and challenges. The article emphasizes the importance of incorporating drivers’ perspectives into policy decisions to ensure a just transition and improve their wellbeing.

Jindan Gong, Maria Xylia, Claudia Strambo, Björn Nykvist, Sirin Celik / Published on 7 February 2025

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Citation

Gong, J., Xylia, M., Strambo, C., Nykvist, B., & Celik, S. (2025). What happened to the driver? Implications of electrification, digitalization, and automation on truck and taxi drivers. Technology in Society, 81, 102816. https://doi.org/10.1016/j.techsoc.2025.102816.

Key messages

  • Drivers perceive positive and negative impacts of electrification, digitalization and automation on their working life quality.

  • Challenges for drivers can vary by age, gender and operating geography.

  • Institutional and societal shifts can shape positive or negative impacts on drivers.

  • Drivers' perceptions raise distributional, procedural and recognition concerns.

  • Policy should include drivers' views to improve quality of working life and dignity.

Electrification, digitalization and automation are three trends driving the low-carbon transition of the transport sector. For the transition to be just, it is essential to ensure that those affected by these trends view the changes they bring as acceptable and fair. Transport policy development, however, mostly remains expert-driven. To explore just transitions in the context of transport electrification, digitalization and automation, the authors use Sweden as a case to analyse how taxi and truck drivers perceive the implications of these trends on six aspects of their quality of working life: skill requirements, work organization, job security, identity, safety and health. They also explore how these perceptions vary across dimensions of age, gender and geography.

The authors found several perceived challenges related to skill requirements and identity, though drivers also see the potential for the trends to improve their work environment, safety and performance. However, these potential benefits are not taken for granted. The perceived implications may also raise potential distributional, procedural and recognition injustices, for instance regarding costs of reskilling, drivers’ autonomy and the recognition of drivers’ knowledge. The authors conclude that the technologies can have both positive and negative implications, and it is rather institutional arrangements, social processes, and broader societal and industrial shifts that cause transport workers to question their future in this sector. Incorporating drivers’ insights into decision-making can enhance the drivers’ quality of working life and wellbeing while preserving their dignity.

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SEI authors

Jindan Gong
Jindan Gong

Research Fellow

SEI Headquarters

Maria Xylia
Maria Xylia

Senior Research Fellow

SEI Headquarters

Claudia Strambo
Claudia Strambo

Research Fellow

SEI Headquarters

Bjorn Nyqvist
Björn Nykvist

Head of Division - Global Agendas, Climate and Systems

SEI Headquarters

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Technology in Society Open access
Topics and subtopics
Energy : Transport / Air : Transport
Related centres
SEI Headquarters
Regions
Sweden